Customer Loyalty Strategy and Relationship Management Experts

As pioneers in successful customer engagement and loyalty, since 20 years, we conceptualize, design, launch, manage, consult, market, operate CRM and Loyalty programs optimizing delightful experience and retention of customers.

On an average, a Loyal customer is worth 10 times as much as their first purchase.

A company’s dream is to maximize positive experience, tap  potential purchase, cross sell, upsell to customers at all levels of omni channel engagements. Our forte is to build a verified database method from multiple touch points and incorporate effective engagement and rewards, increasing profits from your valued targeted customers.

Your business is precious to you, we support your focus with our specialty, to smoothly strategize a suitable CRM and loyalty program. Enhance enrollment to reward operations, excel in accurate customer database repository, analyze customer spends and trends. Integrate website and create customer friendly app to an existing POS for any industry. We operate call centres, CRM desks, data analytics, discounts and reward management, training in CRM and loyalty both in house and outsourced via our multiple centres.

WHAT WE DO FOR YOUR SUCCESS

CXD

A company looks for assurance and affirmation for their customer’s data security and engagement….
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LOYALTY

Our responsibility is loyalty program design, software selection, integration to POS, CRM and helpdesk…
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CXM AND ENGAGEMENT

Customer oriented auto digital marketing process, communicates relevant offers to…
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INSIGHT AND ANALYSIS

Data analytics starts from tools with metrics that speak a common language to upgrade…
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